Microsoft Dynamics CRM

What does a CRM solution do?

CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not maximizing your business relationships.

Product Offerings

Microsoft Dynamics CRM is offered in two categories −

CRM Online

• This is a cloud-based solution provided by Microsoft in which all the servers and databases are managed by Microsoft.
• You can get started with an online offering in a matter of few days. You pay for the users and used space on-the-go.
• It supports relatively less customizations and extensions.
• CRM Online does not give the ability to perform manual data backup and restore options, since the database is hosted on Microsoft servers. However, Microsoft performs daily backups of the database.
• CRM Online has various plans based on the data storage limits such as 5GB, 20 GB, etc
• CRM Online provides inbuilt capabilities of features such as insights, social listening, analytics, etc.
• CRM Online supports automatic updates to future version.

CRM On-Premise

• This is an on-premise solution provided by Microsoft in which the servers and databases are managed by the customer.
• Setting up an on-premise offering needs technical skills as well as sufficient time to setup the CRM instance and get it running.
• It supports relatively more customization and extensions.
• CRM on-premise gives complete ability to manage your database.
• CRM on-premise does not have any such limits on storage size, since the data exists on your own servers.
• CRM on-premise has extra costs for these features.
• CRM on-premise updates need to be installed by the administrator.

Integrations

You're likely already using other software systems in different departments of your business. Microsoft Dynamics CRM is not just another tool to add to your software set. We can help you integrate your existing systems to your ft DynMicrosoamics CRM solution.

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www.asipt.net.